ReachOut Suite
8.4#4 in field service management softwareFrom $159 a monthFree planAndroidiOSWeb
Visit| Fact | ReachOut Suite | RigER |
|---|---|---|
| Customer portal | Customers can submit service requests online and track their status. | Yes |
| Founded | 2003 | 2012 |
| Headquarters | White Plains, New York, United States | Lakeway, Texas, United States |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | The mobile app supports field data capture on phones and tablets. | both |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Yes |
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.
RigER is for oilfield, energy-service, and equipment-rental operations, including offshore, wireline, mining-rental, power-generation, coil-tubing, and flowback businesses. It suits teams needing field workflows alongside finance, asset, and customer-management functions.