
R.O. Writer
7.4#4 in automotive softwareFrom $199 a monthAndroidiOSWebSelf-hosted
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| Fact | R.O. Writer | Shop Boss |
|---|---|---|
| Digital inspections | The DVI Suite sends inspection findings, recommendations, pictures, and videos to customers. | BOSS Inspect lets technicians perform inspections on phones or tablets, send reports, retain records, and show customers recommended repairs. |
| Integrations | The maker lists partners across accounting, payments, marketing, parts, repair guides and tires, including QuickBooks, Global Payments, CARFAX, AutoVitals, O’Reilly, NAPA, ALLDATA and Identifix. | The product advertises parts and labor-guide integrations, DVI connections to guides/parts/inventory, tire ordering, CARFAX, Kukui, and EService Intelligence connections. |
| Rating on Capterra | 3.9 out of 5 from 93 reviews | 4.4 out of 5 from 89 reviews. |
| Rating on G2 | 3.0 out of 5 from 11 reviews | 4.3 out of 5 from 3 reviews. |
| Rating on GetApp | 3.9 out of 5 from 93 reviews | 4.4 out of 5 from 89 reviews. |
It suits independent repair shops and larger, high-volume or multi-location operations. The Essentials plan is described for independent shops, while RO Writer targets high-volume or multi-location shops.
Shop Boss is aimed at auto repair, collision, heavy-duty truck, RV, tire, powersports, and marine repair shops, as well as fleet management services. It suits businesses seeking repair workflow tools alongside inspections, parts, and vehicle history.