ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs Zoho Learn
Zoho Learn
7.8#18 in knowledge base softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | ProProfs Knowledge Base | Zoho Learn |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. | Zoho Learn's API supports reading and writing data through GET, POST, PUT, and DELETE methods; the API page says usage is not limited, subject to system protections against denial-of-service attacks. |
| Publishing audience | both | both |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | Zoho says Learn support is available by phone, chat, and email throughout the day. |
| Version history | Yes | Yes |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Zoho Learn plans
- FreeFree
- Express—
- Professional—
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick Zoho Learn if…
You want what its maker publishes above — check its page for the details.