ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitProProfs Knowledge Base vs Viking Docs
Viking Docs
7.1#70 in knowledge base softwareFrom $39 a monthFree planWeb
VisitWhat both publish
| Fact | ProProfs Knowledge Base | Viking Docs |
|---|---|---|
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Publishing audience | both | both |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | The Free plan lists community support, Starter lists email support, and Viking Docs lists priority support. |
| Version history | Yes | The platform offers version history, with restore listed on the Viking Docs plan. |
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Viking Docs plans
- Starter$39 a month
- Viking Docs$55 a month
- Free—
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
Pick Viking Docs if…
You want what its maker publishes above — check its page for the details.