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ProProfs Knowledge Base vs SupportHero

What both publish

FactProProfs Knowledge BaseSupportHero
Content analyticsYesYes
Custom domainYesYes
Free planYesNo
Publishing audiencebothboth
SSO supportYesYes
Version historyYesYes

ProProfs Knowledge Base plans

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month

SupportHero plans

  • Small Plan$49 a month
  • Medium Plan$99 a month
  • Large Plan$199 a month
  • Enterprise Plan—

Pick ProProfs Knowledge Base if…

It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.

Pick SupportHero if…

You want what its maker publishes above — check its page for the details.

Charts they share