
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
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| Fact | ProProfs Knowledge Base | Sharpr |
|---|---|---|
| Content analytics | Yes | Yes |
| Publishing audience | both | internal |
| SSO support | Yes | Yes |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | Sharpr describes global customer support through implementation and beyond, with tailored training for each client. |
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
You want what its maker publishes above — check its page for the details.