
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
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| Fact | ProProfs Knowledge Base | Raneto |
|---|---|---|
| Content analytics | Yes | Yes |
| Customization | It offers 25+ page templates, white labeling, custom fonts and themes, custom CSS, custom domains, multi-branding and multiple help sites. | Raneto supports custom themes, JavaScript customization, Mustache templating, and a customizable Bootstrap theme. |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. | The repository documents a Google Analytics 4 measurement ID environment variable and a Google OAuth login setup tutorial. |
| Publishing audience | both | both |
| Support | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. | The project links to documentation, GitHub issues, and a mailing list for project news and security alerts. |
| Version history | Yes | Yes |
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.
You want what its maker publishes above — check its page for the details.