ProDCIM
5.2#24 in data center infrastructure management softwareAPISelf-hosted
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| Fact | ProDCIM | Sunbird dcTrack |
|---|---|---|
| Deployment | The pricing page lists cloud and on-prem deployment for Starter and Professional, and cloud, on-prem and air-gapped deployment for Enterprise. | Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment. |
| Headquarters | Markham, Ontario, Canada | Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854. |
| Integrations | The product page lists SNMP, Modbus, BACnet, MQTT, REST API and Redfish, and its FAQ also names IPMI, iLO and iDRAC device classes. | The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView. |
| Purpose | ProDCIM combines power, cooling, environment, network and asset information into one live operating picture for data-center and critical-infrastructure teams. | dcTrack is DCIM Operations software for asset, capacity, and change management in data centers. |
| Security | Prochista states that ProDCIM is SOC 2 Type II Certified and that its security and availability controls have been independently audited. | Sunbird lists role-based granular permissions and audit logs among dcTrack features. |
| Support | Starter includes business-hours support; Professional offers a priority support tier, and Enterprise includes a dedicated technical account manager with a 24/7 coverage option. | Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training. |
It suits data-center, telecom, distributed-site, and critical-facility teams managing physical infrastructure. It is designed for organizations needing rack, capacity, monitoring, and integration functions.
dcTrack suits data center teams that need to manage infrastructure assets, capacity, and changes. Its deployment options and integrations may suit organizations with existing data center systems.