phpMyFAQ
6.9#80 in knowledge base softwareFree planFree planWebAPILinuxSelf-hosted
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| Fact | phpMyFAQ | ProProfs Knowledge Base |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The site lists a REST API, an MCP server for AI clients, and a plugin system. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Community support is available through the forum, Discord, GitHub Discussions, and bug reports; professional services include consulting, installation, training, and priority bug fixes. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
It suits organizations that want to host their own FAQ knowledge base, including education, public-sector, research, industry, software, and IT teams. Administrators needing multilingual content and varied authentication options may find it suitable.
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.