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phpMyFAQ vs ProProfs Knowledge Base

phpMyFAQ

6.9#80 in knowledge base softwareFree plan
Free planWebAPILinuxSelf-hosted
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What both publish

FactphpMyFAQProProfs Knowledge Base
Content analyticsYesYes
Free planYesYes
IntegrationsThe site lists a REST API, an MCP server for AI clients, and a plugin system.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
Publishing audiencebothboth
SSO supportYesYes
SupportCommunity support is available through the forum, Discord, GitHub Discussions, and bug reports; professional services include consulting, installation, training, and priority bug fixes.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.
Version historyYesYes

phpMyFAQ plans

  • phpMyFAQFree

ProProfs Knowledge Base plans

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month

Pick phpMyFAQ if…

It suits organizations that want to host their own FAQ knowledge base, including education, public-sector, research, industry, software, and IT teams. Administrators needing multilingual content and varied authentication options may find it suitable.

Pick ProProfs Knowledge Base if…

It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.

Charts they share