PeakMetrics
5.9#12 in media monitoring softwareWebAPI
VisitPeakMetrics vs Signal AI
What both publish
| Fact | PeakMetrics | Signal AI |
|---|---|---|
| Alert channels | Slack | email,Slack |
| Alerts | Customers can configure alerts for narrative velocity, threat escalation, high-reach authors, and chosen Smart Category conditions. | The reputation platform supports unlimited real-time alerts for coverage and developing narratives. |
| Company | PeakMetrics’ 2024 company story identifies PeakMetrics as the company and says co-founders Nick Loui and Bobby Lincoln created it; the contact page lists its office in Los Angeles, California. | Signal AI was founded in 2013 by David Benigson and Miguel Martinez in north London; its about page lists offices in the UK, US, Portugal, and Hong Kong. |
| Headquarters | Los Angeles, California, United States | The company page lists a United Kingdom office at Floor 4, The Script, 44 Featherstone Street, London EC1Y 8RN, but does not explicitly identify it as headquarters. |
| News monitoring | Yes | Yes |
| Product | PeakMetrics describes itself as a narrative intelligence platform that helps organizations understand how online stories spread, why they gain traction, and who is driving them. | Signal AI provides reputation and risk intelligence for Chief Communications Officers, Chief Risk Officers, and enterprise teams. |
| Purpose | PeakMetrics describes its product as a narrative intelligence platform that helps organizations understand how online narratives spread, gain traction, and affect them. | Signal AI provides reputation and risk intelligence to help organizations monitor external information and make business decisions. |
| Security and compliance | Its Trust Center lists SOC 2 Type 2, SOC 2 Type 1, ISO/IEC 42001:2023, ISO/IEC 27001:2022, GDPR, and CCPA, and says security documentation is available by request. | The risk platform page states that Signal AI uses licensed, properly sourced data and monitors in compliance across jurisdictions. |
| Sentiment analysis | Yes | Yes |
| Support | Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization. | The reputation platform page says its Customer Success team is available to help customers get value from the platform. |
| Web monitoring | Yes | Yes |
PeakMetrics plans
No prices published.
Signal AI plans
- Enterprise plansPriced on request
Pick PeakMetrics if…
You want what its maker publishes above — check its page for the details.
Pick Signal AI if…
It suits Chief Communications Officers, Chief Risk Officers, communications and PR teams, and enterprise risk managers monitoring external coverage. Teams can receive alerts through email or Slack.