PatchDesk
6.2#18 in game bug tracking softwareFrom $7 a monthWebAPI
VisitPatchDesk vs Redmine
What both publish
| Fact | PatchDesk | Redmine |
|---|---|---|
| API | API access is included in the plan. | The REST API provides access and basic create, update and delete operations for documented resources, in XML and JSON formats. |
| Issue tracking | The issue tracker supports status, priority, comments, followers, search, filters, and CSV import and export. | Issue types, statuses, and workflow transitions can be customized by issue type and role. |
| Product | PatchDesk combines a customer support inbox and an engineering issue tracker in one product. | Redmine is a flexible, cross-platform and cross-database project management web application that can be self-hosted. |
PatchDesk plans
- Everything you need$7 a month
Redmine plans
- Redmine (self-hosted)Free
- Self-hosted RedmineFree
Pick PatchDesk if…
It suits teams of roughly 3–30 people wanting customer ticketing and engineering issue tracking together. It also fits teams needing SLA controls, API access, and role-based security.
Pick Redmine if…
Redmine suits teams that want self-hosted project management with configurable issue workflows, time reporting, and collaboration features. It is a fit for users comfortable running Ruby-supported systems and managing an open-source application.