Papyrs
8.1#14 in knowledge base softwareFrom $89 a monthFree planAndroidiOSWebAPI
VisitPapyrs vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Papyrs | ProProfs Knowledge Base |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | Papyrs supports Slack and Google Workspace integrations, Zapier, an API, and embedding content from third-party services. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| SSO support | Yes | Yes |
| Support | Support is available by email and through the in-app feedback dialog, and the terms say Papyrs strives to reply within 12 hours. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Papyrs plans
- Team Wiki$89 a month
- Company Wiki$347 a month
- Company Intranet$899 a month
- Personal WikiFree
- Team Wiki (40 users)$179 a month
- Company Wiki (120 users)$539 a month
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Papyrs if…
Papyrs suits teams that want a shared intranet or wiki for documentation, discussions, forms, and internal updates. Its Personal Wiki plan is limited to one user and two subsites.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.