
Otter
6.6#7 in restaurant order management softwareFrom $79 a monthAndroidiOSWeb
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| Fact | Otter | Popmenu Online Ordering |
|---|---|---|
| Mobile app | The Otter Go app lets operators check sales, change item availability across channels and pause stores from a phone, and is available from the Apple App Store and Google Play. | Popmenu lists an Apple and Android app for tasks including menu updates and order management. |
| Order management | Otter brings in-store, pickup and delivery orders into one POS screen. | Restaurants can manage incoming orders, pause intake from any device, and track ROI in real time. |
| Product | Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place. | Popmenu describes Online Ordering as commission-free ordering that lives on a restaurant's website. |
| Security | Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure. | Popmenu says it undergoes annual SOC 2 Type II audits and that online ordering payments use PCI DSS compliant providers; full card numbers are not stored on its systems. |
| Support | Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837. | The site lists a Support Center, [email protected], and the phone number 1-844-POPMENU. |
You want what its maker publishes above — check its page for the details.
Popmenu Online Ordering is aimed at restaurants, including independent single-location operators and multi-location groups. It may suit businesses that want website ordering connected to a POS and guest loyalty tools.