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OTG Networks vFax vs Softlinx ReplixFax

What both publish

FactOTG Networks vFaxSoftlinx ReplixFax
ComplianceOTG describes vFax as HIPAA compliant and lists 256-bit encryption, full audit logs, and SOC 2 ready.The company says it signs Business Associate Agreements, operates in a HIPAA-compliant and HITRUST-certified data center, and complies with PCI-DSS.
Compliance supporthipaahipaa and gdpr
Email faxingUsers can send a fax from an email client by attaching a PDF and entering the fax number in the recipient field.Users can send faxes from an email client by attaching a document and addressing it to a fax number at their organization’s ReplixFax domain.
Inbound faxingYesYes
IntegrationsOTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem.Softlinx describes fax APIs for integrating with business applications, including EHR systems, and an Epic workflow using Epic Print Services.
SecurityThe vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs.Softlinx says it uses AES-256 encryption for data in transit and at rest and conducts annual SOC 2 Type 2 audits and application penetration tests.
SupportOTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST.Softlinx says its support is U.S.-based and available 24/7.
Virtual fax numberYesYes
Web portalThe browser portal supports drag-and-drop documents, fax history, and management of multiple fax numbers.The browser-based portal supports fax sending and receiving, fax history and search, delivery notifications, scheduling, broadcast and mail merge, and administrative controls.

OTG Networks vFax plans

  • Starter$15 a month
  • Business$29 a month
  • Enterprise—
  • vFaxFree

Softlinx ReplixFax plans

  • ReplixFaxPriced on request

Pick OTG Networks vFax if…

vFax may suit organizations in healthcare, legal, finance and banking, or real estate that need to send and receive faxes without dedicated fax hardware. It offers email and browser workflows across mobile and desktop platforms.

Pick Softlinx ReplixFax if…

You want what its maker publishes above — check its page for the details.

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