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OTG Networks vFax vs ReliaFax

What both publish

FactOTG Networks vFaxReliaFax
ComplianceOTG describes vFax as HIPAA compliant and lists 256-bit encryption, full audit logs, and SOC 2 ready.ReliaFax says it is working toward formal compliance certifications; its privacy policy says SOC 2 Type II controls are modeled, with an independent audit planned but not completed.
Compliance supporthipaanone
Free planNoNo
Inbound faxingYesYes
SecurityThe vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs.The service states that it uses TLS in transit, AES-256 encryption at rest, audit logging, and role-based access controls.
ServicevFax lets users send and receive faxes from email, a browser, or any device without fax hardware.ReliaFax is a cloud fax service for sending and receiving faxes from email or a web portal, without a fax machine or dedicated line.
SupportOTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST.Basic includes email support; Pro, Toll-Free, and Business include priority support.
Virtual fax numberYesYes

OTG Networks vFax plans

  • Starter$15 a month
  • Business$29 a month
  • Enterprise—
  • vFaxFree

ReliaFax plans

  • Basic$12.99 a month
  • Pro$24.99 a month
  • Business$62.99 a month
  • Toll-FreeC$31.99 a month

Pick OTG Networks vFax if…

vFax may suit organizations in healthcare, legal, finance and banking, or real estate that need to send and receive faxes without dedicated fax hardware. It offers email and browser workflows across mobile and desktop platforms.

Pick ReliaFax if…

You want what its maker publishes above — check its page for the details.

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