Optoro
5.9#18 in returns management softwareWebAPI
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| Fact | Optoro | Redo |
|---|---|---|
| Headquarters | Washington, DC, United States | Draper, Utah, United States |
| Integrations | Optoro describes its software as system-agnostic and API-first, with a preconfigured iPaaS and integration connectors. | Redo lists integrations including Gorgias, Klaviyo, Recharge, Tapcart, Vajro, Shopify, BigCommerce, Salesforce Commerce Cloud, FedEx, UPS, USPS, DHL and Australia Post. |
| Security compliance | Optoro states that it has achieved SOC 2 Type 2 compliance and provides its report on request. | Redo states that it is SOC 2 compliant, audited annually by an independent third party and independently penetration-tested every year. |
It is intended for retailers, brands, and third-party logistics providers handling customer returns and returned inventory.
Redo is aimed at ecommerce brands that need post-purchase tools for returns, order changes, tracking or customer communication. Merchants must have a Shopify-enabled store and valid Shopify account.