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Optoro vs Redo

Optoro

5.9#18 in returns management software
WebAPI
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Redo logo

Redo

7.0#2 in chargeback management softwareFrom $0.06 a month
Free planiOSWebAPI
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What both publish

FactOptoroRedo
HeadquartersWashington, DC, United StatesDraper, Utah, United States
IntegrationsOptoro describes its software as system-agnostic and API-first, with a preconfigured iPaaS and integration connectors.Redo lists integrations including Gorgias, Klaviyo, Recharge, Tapcart, Vajro, Shopify, BigCommerce, Salesforce Commerce Cloud, FedEx, UPS, USPS, DHL and Australia Post.
Security complianceOptoro states that it has achieved SOC 2 Type 2 compliance and provides its report on request.Redo states that it is SOC 2 compliant, audited annually by an independent third party and independently penetration-tested every year.

Optoro plans

  • Optoro Returns Management SystemPriced on request

Redo plans

  • Email & SMSFree
  • ClaimsFree
  • Shipping & FulfilmentFree
  • WarrantiesFree
  • ContextualFree
  • ReturnsFree

Pick Optoro if…

It is intended for retailers, brands, and third-party logistics providers handling customer returns and returned inventory.

Pick Redo if…

Redo is aimed at ecommerce brands that need post-purchase tools for returns, order changes, tracking or customer communication. Merchants must have a Shopify-enabled store and valid Shopify account.

Charts they share