OpenReplay
8.5#4 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
VisitOpenReplay vs TruConversion
TruConversion
6.6#50 in heatmap and session replay toolsFrom $41 a monthWeb
VisitWhat both publish
| Fact | OpenReplay | TruConversion |
|---|---|---|
| Free plan | Yes | No |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | The site lists Shopify, Mailchimp, HubSpot, Salesforce, Zapier, Campaign Monitor, iContact, Drip, Infusionsoft, WordPress, Optimizely, and ActiveCampaign as compatible tools. |
| Mobile capture | Yes | Yes |
| Paid from | 199 | 41 |
| Privacy controls | Private mode obscures text and DevTools data by default, and field-level sanitization can prevent sensitive data capture. | The GDPR page describes IP anonymization and masking or obfuscation options for recorded keystrokes, including automatic masking when credit card data is detected. |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | The security policy says data is sent over HTTPS and input data can be obfuscated or HTML content excluded or replaced. |
| Session recordings | Yes | Session recordings capture visitor actions including mouse movement, scrolling, clicks, and keystrokes, and can be triggered by user behavior. |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | Sales and support teams are available via live chat and email. |
OpenReplay plans
- Open-SourceFree
- Serverless—
- Dedicated$199 a month
- EnterprisePriced on request
TruConversion plans
- Basic$41 a month
- Plus$83 a month
- Pro$149 a month
- Agency Basic$408 a month
- Agency Plus$990 a month
- Agency Pro$1,790 a month
Pick OpenReplay if…
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.
Pick TruConversion if…
You want what its maker publishes above — check its page for the details.