
OpenReplay
8.5#4 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
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| Fact | OpenReplay | ReplayBird |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | Listed integrations and setup options include React, Angular, Plain JavaScript, Vue, Segment, Freshpaint, Magento, Squarespace, Weebly, Wix, WordPress, and Shopify. |
| Paid from | 199 | 31 |
| Privacy controls | Private mode obscures text and DevTools data by default, and field-level sanitization can prevent sensitive data capture. | The feature page says users can block IPs and mask sensitive data; the pricing page lists GDPR and CCPA compliance. |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | ReplayBird says its cloud services run on AWS and describes application security reviews and ongoing external security assessments. |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | The pricing page lists email and chat support across the paid tiers and product training and custom paperwork for Enterprise. |
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.
It is aimed at GTM engineering, growth, product, UX, development, and marketing teams. Self-hosting suits organizations needing data-residency options, custom retention, audit trails, or access controls.