
OpenReplay
8.5#4 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
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| Fact | OpenReplay | Reactflow |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | Reactflow offers plugins for WordPress and Shopify and says its tracking code supports JavaScript frameworks and single-page applications. |
| Paid from | 199 | 16.99 |
| Privacy controls | Private mode obscures text and DevTools data by default, and field-level sanitization can prevent sensitive data capture. | Reactflow says texts and typed inputs are masked before transmission by default, and it supports blocking recordings by IP address, cookie and browser Do Not Track setting. |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | Reactflow says each service runs in its own container and server transmissions use AES256-CBC encryption. |
| Session replay | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. | Session recordings let teams replay visitor activity such as clicks, scrolling and mouse movement to investigate usability issues. |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | The contact page says product support is handled by email rather than phone, and the team replies within three business days. |
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.
Reactflow is designed for marketers, UX designers, developers, and product managers examining website behavior. It may suit teams that want recordings, heatmaps, debugging context, and feedback tools in one web service.