
OpenReplay
8.5#4 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
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| Fact | OpenReplay | Ptengine |
|---|---|---|
| Free plan | Yes | Ptengine's terms say users may evaluate the service using the free plan. |
| Integrations | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. | Ptengine's CDP can connect data sources including Salesforce, Google Sheets, Mailchimp, and company databases. |
| Mobile capture | Yes | Yes |
| Security | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. | Ptmind says it takes organizational, human, physical, and technical safety measures based on the JIS Q 15001 personal information protection management system. |
| Support | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. | Ptengine provides a Help Center and offers demo booking through its site. |
No prices published.
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.
You want what its maker publishes above — check its page for the details.