
Obkio
8.2#2 in voip monitoring softwareFrom $249 a monthFree planAndroidiOSWebAPI
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| Fact | Obkio | sip-exporter |
|---|---|---|
| Integrations | The ServiceNow integration creates and resolves incidents from Obkio issues and is restricted to the Premium plan. | The Prometheus-format metrics are documented as compatible with Prometheus, VictoriaMetrics, Grafana Cloud, and other Prometheus-compatible scrapers. |
| Metrics | The service measures latency, packet loss, jitter, throughput, and MOS score. | It exposes SIP traffic, active-session, RFC 6076 performance, RFC 6035 voice-quality, RTP, RTCP, fraud, and diagnostic metrics at `/metrics`. |
| Privacy | Obkio says it uses synthetic traffic and does not capture real user traffic. | The README says the exporter does not store packets or audio and parses only the fixed 12-byte RTP header, while RTP snapshots copied to userspace may include a small payload prefix. |
| Support | Online documentation is available 24/7, while live chat and email support are listed for weekdays from 9am to 5pm EST. | The project directs users to GitHub Issues for support, bug reports, and feature requests, and to its security policy for private vulnerability reports. |
Obkio suits teams monitoring performance across multiple network locations, including small businesses, multisite organizations, MSPs, remote users, nonprofits, and educational institutions. The free plan is limited to two software agents.
sip-exporter suits Linux operators who can place a sensor where it sees both SIP signaling and the correlated RTP/RTCP path. It is aimed at users working with Prometheus-compatible monitoring and Grafana.