NetAI
7.7#1 in aiops platformsFrom $5.99 a monthFree planWebAPILinuxSelf-hosted
VisitNetAI vs NetXMS
What both publish
| Fact | NetAI | NetXMS |
|---|---|---|
| Deployment | Core can run on-premises, in the cloud or in a hybrid arrangement, with an air-gapped option for on-premises installations. | NetXMS can be deployed on premises or as a cloud platform. |
| Headquarters | San Jose, CA, USA | Riga, Latvia |
| Integrations | Named ITSM integrations are ServiceNow, Jira and BMC Remedy. | The feature page says NetXMS integrates with Grafana out of the box and supports notifications through email, SMS, Telegram, and MS Teams. |
| Protocols | The maker lists SNMP, syslog, NetFlow, NETCONF, gNMI, SSH, REST APIs, and other protocols for vendor-agnostic coverage. | Supported protocols include SNMP, MQTT, EtherNet/IP, MODBUS-TCP, OPC UA, and HTTP/REST. |
| Purpose | NetAI describes its platform as network operations software that converts topology and telemetry into a deterministic root cause analysis chain. | NetXMS is an open-source monitoring solution for networks and infrastructure. |
| Support | The AWS listing gives [email protected] as vendor support contact and separately describes AWS infrastructure support as 24x7x365. | Paid support tiers list guaranteed responses from four business hours to two business days, with case limits depending on tier. |
NetAI plans
- FreeFree
- NetAI Core FreeFree
- Enterprise$5.99 a month
- NetAI Core Enterprise$5.99 a month
- NetAI GraphIQPriced on request
- EdgeViewPriced on request
NetXMS plans
- NetXMS open-source monitoring solutionFree
- Basic support—
- NetXMS Enterprise EditionPriced on request
- Premium support—
- Standard support—
Pick NetAI if…
NetAI is aimed at service providers, enterprise network teams, and cloud or data center operators. It may suit organizations needing network visibility, root-cause analysis, and flexible deployment options.
Pick NetXMS if…
NetXMS suits teams monitoring network and infrastructure environments, including application and server, service-provider, payment-switch, and industrial equipment use cases. Its proxy agents and zones may help with distributed sites or unstable connections.