Mutuo AutoScribe
6.9#13 in ai medical scribe softwareFrom $60 a monthAndroidiOSWeb
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| Fact | Mutuo AutoScribe | Transcribe Health |
|---|---|---|
| Compliance | The security page describes AutoScribe as designed to meet HIPAA, PHIPA, and PIPEDA requirements and SOC 2 standards. | The company states that its infrastructure is HIPAA and PIPEDA compliant and that paid plans include a BAA. |
| Headquarters | Toronto, Ontario, Canada | The careers page says the team is based in Toronto, Canada. |
| Integrations | Current EMR integration pathways listed in the FAQ are Accuro, TELUS PS Suite, and TELUS Medesync; some workflows require copying the reviewed note into the EMR. | The pricing page lists EHR integrations with Epic, OSCAR, and Cerner, as well as API and webhooks; Enterprise includes custom EHR integrations. |
| Retention | The FAQ says audio is deleted after 48 hours and transcript text is saved for 48 hours by default, configurable up to 30 days. | The compliance page states that audio recordings are automatically deleted after 90 days and transcripts and session records after seven years; an optional earlier-deletion policy can be configured from 1 to 30 days. |
| Security | The security page lists TLS 1.2+ encryption in transit, AES-256 encryption at rest, role-based access control, multi-factor authentication, and audit logging. | The maker says data is encrypted at rest and in transit with AES-256 and stored on Canadian infrastructure. |
| Support | Training and onboarding are available, and support covers setup, troubleshooting, workflow questions, and template refinement. | The knowledge base says support replies are targeted within 24 hours; plan support ranges from community to dedicated customer success. |
AutoScribe is intended for clinicians reducing documentation work and clinic managers supporting consistent notes. It suits teams using its listed EMR pathways and template options.
The product is positioned for independent clinicians, practices of 3–20 clinicians, and larger care organizations. It suits care teams seeking draft documentation and evidence-linked clinical answers, provided clinicians transfer finalized notes into their certified EMR.