Muck Rack
6.0#8 in media monitoring softwareWebAPI
Visit| Fact | Muck Rack | Signal AI |
|---|---|---|
| Alert channels | email,Slack | email,Slack |
| Founded | 2009 | 2013 |
| Integrations | The maker's integrations help collection lists email integration and Slack integration; pricing also lists alerts via email and Slack and Google Analytics integration. | Signal AI offers an API for business intelligence solutions and Model Context Protocol support for LLMs and AI agents, including Claude, ChatGPT, and Copilot. |
| News monitoring | Yes | Yes |
| Purpose | Muck Rack describes itself as an AI communications platform that helps organizations see what is happening, understand why it matters, and act with confidence. | Signal AI provides reputation and risk intelligence to help organizations monitor external information and make business decisions. |
| Sentiment analysis | Yes | Yes |
| Support | The pricing page lists self-led onboarding and pooled customer success for Starter, with instructor-led onboarding and named customer success for Standard and Premier. | The reputation platform page says its Customer Success team is available to help customers get value from the platform. |
| Web monitoring | Yes | Yes |
Muck Rack suits PR teams, agencies, practitioners, freelancers, and organizations that need media contacts, monitoring, pitching, and reporting together. It also fits teams tracking social, news, podcast, and large-language-model visibility.
It suits Chief Communications Officers, Chief Risk Officers, communications and PR teams, and enterprise risk managers monitoring external coverage. Teams can receive alerts through email or Slack.