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Microsoft Dynamics 365 Sales vs NetSuite Retail Management System

What both publish

FactMicrosoft Dynamics 365 SalesNetSuite Retail Management System
IntegrationsMicrosoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.SuiteCloud supports integrations over standards including REST, CSV, ODBC and .NET, and SuiteApps are available through the SuiteApp Marketplace and SuiteApp.com.
SecuritySales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.NetSuite's data center document describes MFA, continuous security monitoring, and SOC 1 Type II and SOC 2 Type II audits, plus PCI DSS and ISO 27001:2013 certifications.
Support and trainingMicrosoft provides online training courses, documentation, videos, and how-to articles for Dynamics 365 Sales.NetSuite lists support services, education services and consulting, and its security and availability document describes SuiteSupport as available 24/7.

Microsoft Dynamics 365 Sales plans

  • Dynamics 365 Human Resources Self Service$4 a month
  • Dynamics 365 Sales free trialPriced on request
  • Dynamics 365 Sales free trial—
  • Dynamics 365 Human Resources$135 a month
  • Microsoft Relationship SalesPriced on request
  • Dynamics 365 Sales Professional$65

NetSuite Retail Management System plans

  • NetSuite Retail ERPPriced on request

Pick Microsoft Dynamics 365 Sales if…

You want what its maker publishes above — check its page for the details.

Pick NetSuite Retail Management System if…

It suits retailers managing multiple locations, channels, brands, and connected financial and operational data. The product page presents it for companies from prerevenue startups to fast-growing businesses.

Charts they share