
MentorCity
7.5#4 in mentoring softwareFrom $350 a monthAndroidiOSWebAPI
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| Fact | MentorCity | Mentors Outreach |
|---|---|---|
| Audience | The platform is used by companies, professional associations, schools, non-profits, and government organizations. | The product is for Australian universities, employers, associations, nonprofits and community organisations that recruit and support their own mentors and participants. |
| Headquarters | Thornhill, Ontario, Canada | Australia |
| Integrations | Officially highlighted integrations include Azure, Stripe, SAML, OAuth, two-factor authentication, Google Workspace, Zoom and Microsoft services. | The pricing comparison lists integrations as included only with Enterprise. |
| Matching | Its matching system supports self-matching, administrator matching or a hybrid approach, with configurable criteria and match previews. | Program teams review match suggestions and approve proposals, and mentors and mentees accept before a relationship becomes active. |
| Privacy | Its privacy policy says data is stored in a secure Canadian data centre, encrypted in transit with 256-bit SSL and at rest, and backed up daily. | Mentors Outreach says it does not sell or rent personal information and does not use program data for third-party advertising. |
| Reporting | Administrators can filter, analyze and export reports covering meetings, mentoring hours, goals and engagement. | Program teams can use live reporting, surveys, outcome measures, exports and health queues. |
| Support | Capterra lists phone, chat, help desk, FAQs, knowledge base, live online training, webinars, documentation and videos as support resources. | Users can contact support by emailing [email protected]. |
It suits companies, schools, associations, non-profits and government organizations running structured mentoring programs. Its group mentoring, course and reporting tools may also fit programs that include shared learning and participation tracking.
It suits Australian organisations that recruit and support their own mentors and participants, including universities, employers, associations, nonprofits, and community organisations. It is not a service for obtaining coaches or clinical support.