Loop Returns
6.6#6 in returns management softwareFrom $155 a monthFree planWebAPI
VisitLoop Returns vs ReturnPro
What both publish
| Fact | Loop Returns | ReturnPro |
|---|---|---|
| Founded | 2017 | 2008 |
| Fraud prevention | Loop Intelligence scans returns for abnormal behavior and alerts teams to assess potential fraud. | Fraud tools identify return anomalies, return abuse, wardrobing, and shipping fraud using customer profiling and product analysis. |
| Integrations | Loop says it integrates with 120+ Shopify apps, including Klaviyo, Gorgias, and Attentive. | Its integrations directory lists Shopify, Walmart, Salesforce, Amazon, eBay, UPS, FedEx, and other services across categories including commerce, ERP, CRM, marketplaces, and transportation. |
| Returns portal | Loop Returns is a self-service portal that automates ecommerce returns from policy enforcement through resolution. | The portal supports returns initiation, instant refunds and exchanges, store credits, incentives, and keep-it services. |
Loop Returns plans
- Checkout+Free
- Essential$155 a month
- Advanced$340 a month
ReturnPro plans
- Shopify SellerFree
- Walmart SellerFree
- Marketplace Seller$29.99 a month
- eCommerce Lite$79.99 a month
- EnterprisePriced on request
Pick Loop Returns if…
Loop Returns suits ecommerce brands whose return volume, customer-support workload, or refund leakage affects margins or customer trust. It is also relevant to teams seeking configurable policies, exchanges, and return-data integrations.
Pick ReturnPro if…
ReturnPro suits retailers, brands, and third-party sellers managing customer returns or resale of returned and surplus stock. Its free plans are specifically for sellers using Shopify or Walmart connectors.