
LiveCall
7.5#4 in video customer support softwareFree planFree planAndroidiOSWebAPI
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| Fact | LiveCall | Surfly |
|---|---|---|
| Founded | 2006 | 2012 |
| Integrations | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. | Surfly lists integrations with Salesforce, Zendesk, Cisco Finesse, NICE CXone, and Amazon Connect, along with JavaScript and REST APIs. |
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.
Surfly suits product, sales, and service teams that need to collaborate with people in a shared web session. The maker names insurance, banking, healthcare, and enterprise e-commerce among the industries its customers serve.