
LiveCall
7.5#4 in video customer support softwareFree planFree planAndroidiOSWebAPI
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| Fact | LiveCall | OnSight RVX |
|---|---|---|
| Browser access | Customers can start calls from a browser on a computer or smartphone without downloading an app. | The customer joins through a text link in their phone browser without downloading an app, creating an account, or signing in. |
| Founded | 2006 | 2004 |
| Headquarters | Tokyo, Japan | Miami, Florida, US |
| Integrations | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. | The page lists Simpro, Talkdesk, Persona, and a REST API with webhooks; it says API and webhooks are on the Enterprise plan. |
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.
It suits field-service, HVAC, solar, property, insurance, utility, manufacturing, and social-housing teams. It is useful when experts need live visual guidance, captures, measurements, or remote surveys.