KNOWledge
5.2#19 in legal knowledge management softwareWeb
Visit| Fact | KNOWledge | Lawformer |
|---|---|---|
| Audience | KNOWledge is presented for law firms, with features aimed at managing partners, partners, associates, paralegals, and legal operations teams. | The terms state that the service is intended for business and professional use. |
| Integration | KNOWledge connects to Egnyte, and documents can also be stored directly in the platform. | Lawformer runs as an add-in inside Microsoft Word. |
| Security | The Trust Center lists HIPAA compliance, SOC 2 Type II, encryption in transit and at rest, and isolated customer workspaces. | The security page states that documents and metadata are encrypted in transit with TLS 1.3 and at rest with AES-256, and that customer agreements are not used to train or fine-tune models. |
| Support | FasterOutcomes describes full platform access and user configuration within 24 business hours, live onboarding sessions, an assigned Client Success Manager, and in-app support. | The contact page offers customer support by email or a requested call and directs pricing inquiries to its sales contact. |
KNOWledge is aimed at law firms, including managing partners, partners, associates, paralegals, and legal operations teams. It suits firms looking to search and reuse knowledge held in documents and casework.
Lawformer is intended for business and professional use by lawyers and non-lawyers, depending on contract complexity. It suits teams that want contract review, drafting, and repository tools grounded in their organizational materials.