Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
VisitJira vs TraceUnified
TraceUnified
5.6#26 in it release management softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | Jira | TraceUnified |
|---|---|---|
| Compliance | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in Jira's compliance program. | The platform describes support for 21 CFR Part 11 electronic signatures, controlled states, and a hash-chained audit trail, configurable for projects that need them. |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | The Integration Hub provides built-in two-way item sync with Jira and GitHub, links Bitbucket Cloud commits and pull requests, and describes a generic REST connector. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The pricing page states that cloud deployments use per-tenant database isolation on AWS and encryption in transit and at rest, with SSO/SAML, granular roles, and a tamper-evident audit trail. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | Enterprise includes 24/7 support with a named customer success manager; the documentation page provides support by email at [email protected]. |
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
TraceUnified plans
- BusinessPriced on request
- EnterprisePriced on request
- Self-hostedPriced on request
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Pick TraceUnified if…
You want what its maker publishes above — check its page for the details.