
Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
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| Fact | Jira | Roadmap |
|---|---|---|
| Founded | 2002 | LinkedIn lists the company founding year as 2016. |
| Headquarters | Sydney, Australia and San Francisco, California | LinkedIn lists the headquarters as Hoboken, New Jersey, United States. |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Official integrations include Slack, Intercom, Zendesk, Freshdesk, HubSpot, Groove, Salesforce, GitHub, Jira, Trello, Pivotal Tracker, Zapier, and browser extensions. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The terms say Roadmap maintains a security program with physical and technical safeguards that materially comply with generally accepted industry standards; additional details are available on request. |
| Security controls | Enterprise includes advanced encryption, Shadow IT controls, identity providers, SCIM, and enforced SSO. | The privacy policy says personal information is encrypted in transit and at rest, access is managed, and penetration testing is performed. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | Roadmap offers phone, chat, and email support, with in-app support listed as 9 AM–7 PM Eastern, Monday through Friday, and typical replies within two hours. |
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Roadmap suits B2B SaaS, financial, e-commerce, community, nonprofit, and development agency teams collecting customer input. Organisations can invite unlimited team members for free, while paid managers and admins process feedback and priorities.