
Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
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| Fact | Jira | Radial |
|---|---|---|
| Headquarters | Sydney, Australia and San Francisco, California | Dover, Delaware, USA |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The privacy policy says app and API traffic use TLS, workspace data uses database row-level security, API keys are stored as SHA-256 hashes, and Git provider tokens are encrypted at rest with AES-256-GCM. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The paid plan includes priority support from engineers. |
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Radial suits software teams that prefer terminal workflows, Git-linked issue management, and agent access through MCP. It also fits teams needing custom workflows, automation rules, and workspace export.