Hivenue
6.6#51 in heatmap and session replay toolsFrom €39 a yearWeb
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| Fact | Hivenue | OpenReplay |
|---|---|---|
| Free plan | No | Yes |
| Integrations | The site describes connections to Shopify, Meta and Slack; its terms also name Google and Microsoft as connected services. | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. |
| Mobile capture | Yes | Yes |
| Rage-click detection | Yes | Yes |
| Security | The privacy policy states that data is stored on EU infrastructure in Frankfurt, integration credentials and OAuth tokens are encrypted at rest with AES-256-GCM, and workspace access is segregated at the database level. | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. |
| Session recordings | Yes | Yes |
| Support | Support is available by email, with priority support on Growth and a dedicated product contact on Scale. | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. |
You want what its maker publishes above — check its page for the details.
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.