Heroic Knowledge Base
6.5#102 in knowledge base softwareFrom $84.50 a yearWebExtensionSelf-hosted
VisitHeroic Knowledge Base vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Heroic Knowledge Base | ProProfs Knowledge Base |
|---|---|---|
| Access control | Plus and Pro can restrict the whole knowledge base, a category, or an article to logged-in users and support password-protected or intranet use. | Security features include conditional content, folder restrictions, Enterprise SSO through Okta and Azure AD, private sites and IP restrictions. |
| Authoring | Features include article attachments, an automatic table of contents, revision history, video embeds, and CSV article import. | It provides a WYSIWYG editor, video and image support, table of contents, revision history, file management, single sourcing and version control. |
| Content analytics | Yes | Yes |
| Free plan | No | Yes |
| Integrations | Pro lists Slack, Heroic Inbox, HelpScout, WPForms, Formidable Forms, and Gravity Forms integrations. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| Support | All plans include plugin updates; Essential and Plus have standard support, while Pro has premium support. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Heroic Knowledge Base plans
- Heroic KB Essential$84.50 a year
- Heroic KB Plus$174.50 a year
- Heroic KB Pro + AI$299.50 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Heroic Knowledge Base if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.