Helpie WP
6.5#103 in knowledge base softwareFrom $59 a yearWebSelf-hosted
VisitHelpie WP vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Helpie WP | ProProfs Knowledge Base |
|---|---|---|
| Access control | Content access can be controlled using user roles or passwords, including password protection for selected topics. | Security features include conditional content, folder restrictions, Enterprise SSO through Okta and Azure AD, private sites and IP restrictions. |
| Content analytics | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The maker states that Helpie is compatible with Elementor and WPML and supports widgets, shortcodes, and hooks for customization. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| Support | The maker says premium support tickets receive a response within one business day and live chat may be available on request. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Helpie WP plans
- Pro$59 a year
- Pro (5-site)$149 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Helpie WP if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.