Grail
5.5#17 in incident response softwareAPI
VisitGrail vs LimaCharlie
LimaCharlie
7.2#6 in endpoint security software$3 usage-basedFree planWebAPILinuxmacOS
VisitWhat both publish
| Fact | Grail | LimaCharlie |
|---|---|---|
| Headquarters | Dallas, Texas, United States | Covina, California, United States; Vancouver, British Columbia, Canada |
| Integrations | The site lists Sentinel, Splunk, CrowdStrike, SentinelOne, and Elastic for alert intake, plus Jira, ServiceNow, carrier claims APIs, and custom webhooks for case output. | The platform page names Tines, Slack, AWS S3, Twilio, Apache Kafka, Azure Event Hub, Azure Storage Blob, YARA, Velociraptor, VirusTotal, Sigma, AlienVault, and PagerDuty. |
| Security and compliance | The site lists SOC 2 Type II as in progress and describes the service as HIPAA aligned. | The pricing page lists SOC 2 Type II, GDPR, CCPA, and PCI-DSS under security and compliance. |
| Support | The contact page lists support by email, general responses within one business day, and active-incident response within one hour. | Community includes community Discourse support; Standard lists ticketing and Discourse; Builder Program lists a technical account manager, Slack, ticketing, and Discourse. |
Grail plans
- Engagement-based pricingPriced on request
LimaCharlie plans
- CommunityFree
- Standard$3 a month
- Builder ProgramPriced on request
Pick Grail if…
Grail names regulated security teams in healthcare, fintech, and regional infrastructure, along with cyber insurance carriers, MGAs, and reinsurers, as intended customers. It may suit organizations that need evidence-linked incident reports and case management.
Pick LimaCharlie if…
It suits security teams seeking endpoint telemetry, detection, and response tools, as well as MSSPs managing separate customer environments. Teams can also define rules and configurations in YAML or Terraform.