GOSS iCM
5.8#21 in government website buildersWebAPISelf-hosted
Visit| Fact | GOSS iCM | Single Digital Presence |
|---|---|---|
| Accessibility | GOSS says its themes are responsive and WCAG compliant. | Ripple components are designed for accessibility and are being updated toward the latest WCAG Level AA standards, although implementation choices still affect compliance. |
| Founded | 1999 | 2016 |
| Hosting | GOSS documentation says its cloud infrastructure uses AWS and Google Cloud Platform regions in London and stores and processes data in the UK. | Fully hosted websites are offered as a chargeable service, with management possible by SDP, the agency or a vendor. |
| Integrations | The Digital Platform's integration engine supports REST, SOAP, and XML APIs, direct database connections, and webhooks. | Salsa documents integrations with CKAN, Campaign Monitor, Mailchimp, Salesforce, Oracle, PayPal, Stripe, LDAP, Active Directory, Facebook and Twitter. |
| Purpose | GOSS content management supports publishing online content and delivering responsive, accessible websites. | SDP is a secure, scalable web publishing platform for consolidating, managing and developing Victorian Government websites. |
| Search | The website content page describes Apache SOLR search, faceted filtering, and SEO capabilities. | Targeted search listings are available as an additional-charge feature. |
| Security | GOSS states that its information security management systems are ISO 27001 certified and its internet-facing infrastructure is assessed under Cyber Essentials Plus. | The service provides security assessments and updates, upgrades to Drupal and Ripple, outage and update alerts, bot protection and disaster recovery. |
GOSS iCM suits organisations managing large volumes of contributors, pages, and traffic, particularly UK public-sector organisations such as government, NHS and healthcare, and emergency services.
SDP is intended for Victorian Government teams publishing and managing websites. The vic.gov.au option is described as suitable for most government content, while custom sites may suit organizations with specific needs or mature digital service capabilities.