
GorillaDesk
7.1#53 in field service management softwareFrom $49 a monthAndroidiOSWeb
Visit
| Fact | GorillaDesk | ReachOut Suite |
|---|---|---|
| Customer portal | Yes | Customers can submit service requests online and track their status. |
| Founded | 2013 | 2003 |
| Free plan | No | Yes |
| Headquarters | Boca Raton, Florida, United States | White Plains, New York, United States |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | The mobile app supports field data capture on phones and tablets. |
| Offline mode | Yes | Yes |
| Recurring jobs | Yes | Yes |
| Route optimization | Yes | Routes can be optimized, replanned, and saved for future use. |
GorillaDesk suits service businesses coordinating recurring work, routes, customers, invoices, and payments. It is useful for teams needing web, iOS, Android, and offline access.
ReachOut Suite suits field-service businesses such as HVAC, installation, landscaping, appliance repair, and contracting operations that need job coordination and technician tools. It also fits teams that need offline field data capture or customer payment options.