
Genuity Helpdesk
7.6#1 in telecom expense managementFrom $39.99 a monthFree planAndroidiOSWeb
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| Fact | Genuity Helpdesk | Sakon |
|---|---|---|
| Headquarters | Glen Ellyn, Illinois, United States | Concord, Massachusetts, USA |
| Support | Genuity offers real-time chat support inside the platform and free onboarding assistance. | The GSG-MSM bundle includes a 24x7 Tier 1 and Tier 2 help desk for devices, software, and connectivity by phone, chat, or email. |
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Genuity Helpdesk is positioned for lean IT teams and is described as adaptable for teams of 5 to 500 people. Its separate workspaces may also suit organizations whose departments need distinct helpdesk areas.
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