
GEM-CAR
7.6#2 in automotive softwareFrom $149 a monthAndroidiOSWebmacOS
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| Fact | GEM-CAR | Tekmetric |
|---|---|---|
| Data protection | The privacy policy says personal information is transmitted using TLS, stored securely, and accessible only to employees. | Tekmetric says customer data is encrypted at rest and uses TLS 1.2 or higher for data sent over potentially insecure networks. |
| Founded | 2001 | 2017 |
| Integrations | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. | Tekmetric states that it offers more than 70 integrations, including tools for marketing, parts ordering, management, and communication. |
| Purpose | GEM-CAR is automotive repair-shop management software covering work orders, invoicing, inventory, scheduling and point of sale. | Tekmetric is shop management software designed to help auto repair shops manage operations and customer service. |
| Reporting | The reporting module provides more than 100 reports covering sales, technician performance, purchases, inventory, tire storage and account status. | Real-time reporting includes metrics such as average repair order, car count, close ratio, and technician efficiency. |
| Support | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. | Pricing includes email and phone support, and Tekmetric describes its support team as US-based. |
GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.
Tekmetric suits auto repair shops looking to manage repair orders, estimates, inspections, inventory, and shop reporting. Shops that need mobile check-in or digital inspections can use its Android and iOS app, with a Tekmetric account.