FrontDesk
7.4#6 in medical website buildersFrom $299 a monthFree planWebAPI
VisitFrontDesk vs Website.com
Website.com
8.1#1 in medical website buildersFrom $4 a monthFree planAndroidiOSWeb
VisitWhat both publish
| Fact | FrontDesk | Website.com |
|---|---|---|
| Integrations | The integrations directory lists 90 connected tools, including Dentrix, Open Dental, athenahealth, and Google Calendar, and says 83 support full two-way sync. | Listed integrations and embeds include Google Analytics, social media links, Facebook Messenger chat, YouTube, Vimeo, and SoundCloud. |
| Limit: billing and refunds | Trustpilot reviewers described strict cancellation or refund handling, annual charges they could not recover and dissatisfaction after trial billing. | Trustpilot reviewers describe unexpected renewals, refund refusals, extra dispute fees and limited escalation paths. |
| Rating on Trustpilot | 3.4 out of 5 from 19 reviews. | 3.5 out of 5 from 40 reviews |
| Scheduling | The website connects to real-time availability in the FrontDesk calendar so patients can book online. | Appointment tools include booking, email reminders, business hours, staff schedules and appointment management. |
| Security | FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified, with TLS 1.3 encryption in transit and AES-256 encryption at rest. | Paid plans list HTTPS security (SSL), and the company offers SSL certificates for websites. |
FrontDesk plans
- FreeFree
- Free planFree
- Pro$299 a month
- Elite$599 a month
- EnterprisePriced on request
Website.com plans
- Personal$4 a month
- Elite$7 a month
- Business Basic$15 a month
- Business Standard$20 a month
- Business Advanced$25 a month
- Free PlanFree
Pick FrontDesk if…
FrontDesk suits healthcare practices looking for a practice-specific website with online booking. Its listed templates cover several specialties, from dental and veterinary care to therapy and home care.
Pick Website.com if…
Website.com suits people building a website, store, or business site without coding experience. Its listed store and scheduling options may also suit users who need those functions, with limits depending on plan.