Fountain
6.8#1 in employment eligibility verification software$900 one-timeWebAPI
VisitFountain vs Zendesk Employee Service
Zendesk Employee Service
7.1#1 in ai agents for hr softwareFrom $29 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Fountain | Zendesk Employee Service |
|---|---|---|
| Founded | 2014 | 2007 |
| Headquarters | Fountain is based in San Francisco, California. | Zendesk lists its headquarters as San Francisco. |
| Integrations | Listed integrations and partners include SAP SuccessFactors, SAP Integration Suite, Checkr, DocuSign, E-Verify, Indeed, HireRight, Harver, Testlify and VONQ. | Zendesk says Employee Service connects with HR and IT tools through Marketplace apps and integrations, including Slack, Microsoft Teams, and Workday, as well as APIs. |
| Purpose | Fountain is designed to help organizations hire hourly and frontline workers from application through onboarding. | Zendesk for Employee Service is an AI-powered platform for internal support across IT, HR, and other employee-facing teams. |
Fountain plans
- Starter$900, paid once
- Growth$1,500, paid once
- Scale$2,400, paid once
Zendesk Employee Service plans
- Suite EnterprisePriced on request
- Suite Team$29 a month
- Suite Growth$59 a month
- Suite Professional$99 a month
- Suite Enterprise + CopilotPriced on request
Pick Fountain if…
Fountain suits organizations hiring hourly or frontline workers, including those in food service, retail, delivery and logistics, or staffing and outsourced services. Its features also serve teams needing document collection and region-specific compliance rules.
Pick Zendesk Employee Service if…
Zendesk Employee Service is presented for IT and HR teams supporting employees across an organization. It may suit teams that want employee requests handled through Slack, Microsoft Teams, or an internal Help Center.