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FlatRateFax Virtual Fax vs OTG Networks vFax

What both publish

FactFlatRateFax Virtual FaxOTG Networks vFax
Fax deliveryIncoming faxes are forwarded to email and can also be stored for viewing over the web.Incoming faxes arrive as PDF attachments in the user's email inbox.
Free planNoNo
Inbound faxingYesYes
SecurityThe maker says its site connection is encrypted and emailed fax attachments can have optional password protection.The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs.
ServiceFlatRateFax provides virtual fax service with a real telephone number for sending and receiving faxes.vFax lets users send and receive faxes from email, a browser, or any device without fax hardware.
SupportEmail support is available 24/7, and live chat is available Monday through Friday from 9am to 5pm.OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST.
Virtual fax numberYesYes

FlatRateFax Virtual Fax plans

  • Local (Texas) fax number—
  • Toll-free fax numberFree
  • US non-Texas fax number—
  • Outgoing faxing—
  • Additional fax storage—
  • Local (Texas) phone number$6.95 a month

OTG Networks vFax plans

  • Starter$15 a month
  • Business$29 a month
  • Enterprise—
  • vFaxFree

Pick FlatRateFax Virtual Fax if…

You want what its maker publishes above — check its page for the details.

Pick OTG Networks vFax if…

vFax may suit organizations in healthcare, legal, finance and banking, or real estate that need to send and receive faxes without dedicated fax hardware. It offers email and browser workflows across mobile and desktop platforms.

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