Overview

Fieldified is field service management software for contractors and home-service teams coordinating work between an office and technicians on the road. It is a strong fit for businesses that need customer records, scheduling, dispatch, and billing in one system. Its free plan offers a way to start, while growing teams can add job costing, communications, and workflow tools through paid tiers.

The service connects customer requests and bookings with technician assignments, quotes, invoices, and follow-ups. Calendar scheduling, route optimization, reminders, vehicle dispatch, and live location tracking give coordinators several ways to manage daily work; their value will be greatest for teams with enough jobs and field staff to benefit from active dispatch.

Key features

Customer management: CRM tools organize client details, requests, bookings, and customer notifications, giving office staff a shared place to manage service relationships.
Scheduling and dispatch: Real-time scheduling, calendar views, technician assignments, route optimization, reminders, vehicle dispatch, and live location tracking support coordination across field jobs. These tools suit mobile service operations better than businesses that need only a basic appointment calendar.
Quotes and invoices: Teams can create customizable quotes and invoices and automate follow-ups by email or text. That can reduce manual follow-up, though the feature set does not replace a dedicated accounting tool by itself.
Field-team app: iOS and Android apps provide job details, time tracking, photos, signatures, messaging, and offline work. Offline access is useful when crews cannot rely on a live connection at a job site.
Integrations: The integrations directory includes QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, and Xero, offering routes to connect scheduling, payments, accounting, and marketing workflows.
Security and privacy: Fieldified describes encryption at rest and in transit, mandatory MFA for admin system access, continuous monitoring, and independent vulnerability assessments and penetration testing. It identifies AWS North Virginia as its primary data center and AWS London as its disaster recovery site, with a stated 99.99% uptime SLA and RTO under four hours. GDPR-supporting features include data access, correction, deletion, export, consent tracking, and processing logs; customers remain responsible for their legal basis and compliant data use.

Pricing

Fieldified has a free plan and an unlimited free trial with usage limits; no credit card is required to start the trial. All plans include access to customer support. The free plan is a low-commitment starting point, but its usage limits make it less suitable for a busy operation.

Free — 0.00 USD per free: Scheduling, invoicing, CRM, and reporting. This covers core coordination and records, but usage limits may constrain teams as their workload grows.
Basic — 49.00 USD per month: Billed for five users, with additional users at $5/user. It adds online job booking and scheduling, quotes and invoices, time and expenses, Client Hub, custom fields, and automated reminders and follow-ups. This is the practical starting paid tier for small teams that need customer-facing booking and routine job administration.
Standard — 119.00 USD per month: Billed for 10 users, with additional users at $5/user. It adds job costing, automatic time tracking, advanced quote customization, two-way SMS and calling, a website, and a reporting suite. The extra cost makes most sense for teams that need job-level cost visibility and richer customer communication.
Premium — 199.00 USD per month: Billed for 15 users, with additional users at $5/user. It adds a Marketing Suite, dedicated onboarding specialist, AI Receptionist, guided API walkthrough, custom workflow automations, and Zapier integration. This tier is aimed at larger or more process-heavy businesses; smaller teams may not need its additional marketing and automation tools.

The listed paid tiers scale from five to 15 included users, so headcount matters when comparing monthly costs. The $5/user charge for additional users is stated for Basic, Standard, and Premium.

Platforms

Fieldified supports Android, iOS, web, and API access. The mobile apps are particularly relevant for crews that need job details, time tracking, photos, signatures, messaging, or offline work while away from the office.

Who it's for

Fieldified targets contractors and home-service businesses, including HVAC, plumbing, electrical, and cleaning companies. It is best suited to teams that coordinate field staff and want customer management, scheduling, dispatch, and billing together. A business looking only for a simple calendar, or one that does not need field-team workflows, is less likely to benefit from the breadth of its tools.

Pros and cons

Pro: Customer records, scheduling, dispatch, quotes, and invoices sit in one field-service system, helping teams coordinate a job from request through payment.
Pro: Mobile apps support offline work alongside job details, time tracking, photos, and signatures, which suits technicians working at varied sites.
Pro: The free plan and no-card trial lower the barrier to evaluating the workflow before committing to a paid tier.
Con: The free plan has usage limits, so it may not remain workable as job volume increases.
Con: Paid plans are priced around included user counts, and teams above those counts incur a stated $5/user charge.
Con: Job costing and automatic time tracking start at Standard, while custom workflow automation and Zapier integration are reserved for Premium; teams needing those capabilities must move beyond Basic.

Alternatives

For other category-focused options, compare Carpet Cleaning Software, Tree Service Software, Job Costing Software, Septic Service Software, Pressure Washing Software, and Dispatch Software.

Calday, Fieldorbit, and Carpetan are freemium alternatives with free plans and web, iOS, and Android support; consider them if you want to compare other free-starting options.
Formitize is a paid alternative with a free trial and Android, API, iOS, and web support. Its Formitize plan is 29.99 USD per month, billed month per user, and includes primary modules; Australian prices exclude GST. It may suit a buyer seeking a lower stated per-user monthly price and willing to account for the GST exclusion.
ServiceOS is a paid Android, iOS, and web option with personalized pricing based on operation size, monthly order volume, and required advanced functionality; consider it if you prefer pricing shaped around those operating factors.
Field Promax is a paid option with no free plan and a free trial. Its Light plan is 99.00 USD per month for one user, and Standard is 239.00 USD per month for two to five users; choose it if you want to compare a paid-only alternative with stated small-team tiers.
FieldServicePro is a paid Android, API, iOS, and web option with a free trial and a Starter Plan at 199.00 USD per month, billed monthly. Consider it if you want to compare another paid field-service platform and its stated visit and job-form quotas.
MioCommerce is a paid Android, iOS, and web option with a free trial. It has a 0.00 USD per month Professional Website plan for a one-page website and an Essentials plan at 19.00 USD per month, billed annually, for one user and 20 booked appointments per month; consider it if a website and appointment booking are central to your needs.

Verdict

Fieldified is a good choice for contractors and home-service teams that need customer management, scheduling, dispatch, and field work tools in one system, with a free plan and paid tiers that add capacity and operational depth. Choose it when coordinating technicians and connecting office work to on-site jobs is the priority. Look elsewhere if your operation needs only basic scheduling or cannot work within the free plan's usage limits and the paid tiers' user-based pricing.

	Fieldified	Roots CRM
Free plan	Yes	No
Free trial	Yes	No
Paid from	$49/mo	—
Open source	No	No
Platforms	Android, api, iOS, Web	Web
Free plan	Yes	No
Estimate builder	—	Yes
Crew scheduling	—	Yes
Mobile platform	—	web
Online payments	—	Yes

Fieldified vs Roots CRM

Fieldified

Roots CRM