FieldAware
6.9#8 in dispatch management softwareAndroidiOSWebAPI
VisitFieldAware vs Resgrid
What both publish
| Fact | FieldAware | Resgrid |
|---|---|---|
| API | FieldAware says its open API can connect with most ERP, CRM, and financial systems. | The v4 API uses JWT authentication with OpenID Connect and documents workflow, contact verification, user-defined fields, calendar export and custom-map APIs. |
| Founded | FieldAware says it was founded in 2011. | 2012 |
| Headquarters | Scottsdale, Arizona, United States | South Lake Tahoe, California, United States |
| Integrations | The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. | Its workflow engine can send notifications through email, SMS, Slack, Teams, or Discord; call REST APIs or webhooks; and upload files to several storage services. |
| Operations | The platform supports work orders, scheduling, dispatch, invoicing, reporting, and asset management. | The platform includes personnel and unit management, scheduling, mapping, messaging, training, and workflow automation. |
| Product | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. | Resgrid is an open-source dispatch and operations platform that brings dispatch, people, vehicles, and communications together. |
| Security | FieldAware’s security page states that it is GDPR compliant for customers covered by GDPR and links to a data processing addendum and GPS Insight Trust Center. | The security page states that client and API communications use 256-bit TLS and stored data is encrypted with AES-256. |
FieldAware plans
No prices published.
Resgrid plans
- FreeFree
- Free tierFree
- Push-To-Talk Addon$35 a month
- Enhanced AI$95 a month
- Readiness Pro$150 a month
- Business Ops$250 a month
Pick FieldAware if…
FieldAware suits field service organizations coordinating technicians with back-office staff. Its listed industries include construction, facilities, equipment, health sciences, and oil and gas.
Pick Resgrid if…
Resgrid suits emergency response and operations teams that need dispatch, personnel, vehicle, and communications tools together. Its self-hosted option may suit organizations that want to run the open-source platform on their own servers.