Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
VisitFeaturebase vs Roadmap
What both publish
| Fact | Featurebase | Roadmap |
|---|---|---|
| Audience | The pricing page describes Growth as for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations. | The getting-started guide identifies B2B SaaS, financial institutions, e-commerce, online communities and nonprofits, and development agencies as user groups. |
| Feedback | The feedback hub collects ideas through a portal and widgets, supports user voting, and can show a public roadmap. | Feedback can be collected publicly or privately through the roadmap, an app, API, email, or integrations and managed in a collaborative inbox. |
| Headquarters | Estonia | LinkedIn lists the headquarters as Hoboken, New Jersey, United States. |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | Official integrations include Slack, Intercom, Zendesk, Freshdesk, HubSpot, Groove, Salesforce, GitHub, Jira, Trello, Pivotal Tracker, Zapier, and browser extensions. |
| Product | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. | Roadmap describes itself as product management software for capturing feedback, highlighting innovation, reporting progress, and reflecting a customer-centric culture. |
| Rating on G2 | 4.7 out of 5 from 52 reviews. | 1.5 out of 5 from 1 review. |
Featurebase plans
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
Roadmap plans
- Starter$19 a month
- Pro$39 a month
- Enterprise$79 a month
Pick Featurebase if…
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
Pick Roadmap if…
Roadmap suits B2B SaaS, financial, e-commerce, community, nonprofit, and development agency teams collecting customer input. Organisations can invite unlimited team members for free, while paid managers and admins process feedback and priorities.