
Featurebase
8.1#1 in customer feedback softwareFrom $29 a monthFree planAndroidiOSWebAPI
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| Fact | Featurebase | FeatureMap |
|---|---|---|
| Data hosting | The security FAQ says data is hosted in the Netherlands, Germany and Ireland on AWS, Hetzner, DigitalOcean, MongoDB Atlas and Fly.io. | The pricing section says FeatureMap is hosted in France and describes it as a sovereign solution. |
| Headquarters | Estonia | Cadaujac, France |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | The site lists Jira story synchronization, webhooks for Zapier and Make, and a public API. |
| Product | Featurebase combines AI-powered customer support, customer feedback collection, and product announcements in one platform. | FeatureMap describes itself as a collaborative story mapping tool for organizing product backlogs and aligning teams. |
Featurebase suits teams that want customer conversations, product feedback, and announcements in one platform. Its plan descriptions position Growth for fast-growing startups, Professional for scaling and multi-team organizations, and Enterprise for large organizations.
FeatureMap suits organizations coordinating multiple teams or clients around product backlogs. Solo users are advised to contact the company about a solution, and there is no freemium offer.