
eSentire MDR
6.6#4 in managed detection and response servicesFrom $17 a monthAndroidiOSWebAPI
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| Fact | eSentire MDR | Fortgale MDR |
|---|---|---|
| Founded | 2001 | 2017 |
| Headquarters | Waterloo, Ontario, Canada | Milan, Italy |
| Integrations | Atlas supports investigation of alerts from any source via REST API and offers custom integrations for sources outside its standard menu. | The service is described as vendor-agnostic and lists Microsoft Defender XDR, CrowdStrike Falcon, SentinelOne Singularity, Elastic Security, Cortex XDR, Darktrace, Splunk, Sumo Logic, Trend Vision One and Vectra AI Platform. |
| Intended customers | eSentire says it protects organizations across 35+ industries and describes Professional as suited to teams without a SOC or the headcount to build one. | The site names CISOs, IT leads, SMEs, enterprises and corporate groups among the audiences for its services. |
| Response | The service includes SOC incident response, containment, response, remediation, and unlimited incident handling. | Fortgale reports median containment of under 30 minutes from a confirmed alert and offers assisted remote process termination, credential resets and network segmentation. |
| Service | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. | Fortgale MDR is a managed detection and response service combining endpoint, identity, cloud, and network telemetry with analyst-led investigation and incident containment. |
| Support | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. | The MDR page says its analysts respond within one business day to meeting requests, and the site provides a 24/7 incident-response hotline. |
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eSentire describes Professional as suitable for teams without a SOC or the headcount to build one. The listed packages are for organizations with 10 to 250 users; larger or unusual deployments should contact sales.
It suits CISOs, IT leads, SMEs, enterprises, and corporate groups seeking managed security monitoring and incident response. Fortgale also names banking, manufacturing, transport, aerospace and defense, insurance, and healthcare among the sectors it serves.