
Entrata
6.8#2 in property management revenue management softwareAndroidiOSWebAPI
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| Fact | Entrata | PHA-Web |
|---|---|---|
| Founded | 2003 | 2003 |
| Headquarters | Lehi, Utah, United States | Sparta, Wisconsin, United States |
| Purpose | Entrata is a property management operating system for multifamily communities, serving owners, property managers, and renters. | PHA-Web is a web-based system for public housing authorities covering tenant, property, and financial management. |
| Support | Entrata lists 1.800.700.2097 and [email protected] as contact details on its site. | MCS advertises unlimited support from U.S.-based representatives and an average response time of eight minutes. |
| Tenant portal | Yes | Tenants can view balances, make online payments, complete recertifications, sign documents, submit work orders, exchange secure documents, and update contact and bank information. |
Entrata suits owners and property managers seeking connected tools for leasing, operations, accounting, maintenance, and resident services. Its resident app also serves renters who want to pay rent, make maintenance requests, message staff, and manage lease details on mobile.
PHA-Web is for public housing authorities that need tools for applicant, tenant, landlord, property, financial, and compliance workflows. It may suit agencies that want resident portals and HUD reporting in the same system.